Sometimes there are people with whom we have problems, it may be the boss or some of our colleagues at work. It may be your partner or your neighbours. We all have situations like that in our everyday life. The greatest challenge we have is to relate to people in whom we see shortcomings and faults. In such a situation one important thing to remember is not to be surprised. Why should we be surprised? According to Buddhism, human beings behave in this way due to the three drives of greed, hatred and delusion, meaning ignorance, not knowing or ignoring reality. We all have these three drives in us.
When you see it in other people you realise: “What I’m having, I see in this other person as well.” If you can really penetrate this realisation you can feel compassion for people who display their frailties, their humanness, without getting angry, without creating a wound. The normal reaction we have is that we immediately give them a big minus. This is a very strong habit that we have, and we do exactly the same with ourselves. We don’t see the Buddha-nature in us, we almost refuse to see the good qualities, so we need to make a special effort in this direction. In the Buddhist texts the Buddha often mentions the importance of reflecting on the good things that we have done. This can give tremendous confidence, tremendous joy and considerable lightness and encouragement. With this perspective you relate to the human frailties in yourself and others in an entirely different way.
But this perspective can create difficulties as well, because you may use it as an excuse for being reluctant to act when people misbehave. You may say to yourself: “Well, it is due to ignorance”, and you don’t do anything. If parents are practising meditation they might get the idea that their children can behave in any way they like; or if the boss is a meditator then the people working under him or her may be excused anything, because it is simply due to their greed, hatred and delusion. If the husband is a meditator the wife can get away with anything. But this is not reality.
The question is then: how are we to bring these two perspectives together? One way is that without getting angry, without immediately giving a minus, we might get the person to reflect and to understand why he or she is behaving in a particular way. You’ll be surprised to learn that most human beings whom you meet don’t know why they are behaving as they are. Their behaviour is simply a habit, it has become a conditioning, and so they behave according to certain patterns; or they may carry unhealed wounds. People are just behaving in a certain way and they don’t know why. To give a person a minus and to show your anger and resentment to a person such as this is like taking a crazy man seriously and threatening him just as though he was a sane person.